bd36's Privacy Policy & Data Protection

We collect various types of information while you use the bd36 platform. This information is used to improve service quality, ensure account security, and provide you with the best experience. A detailed description of the information collected is given below:

2.1 Registration Information

When you create an account on bd36, we collect the following information:

• Full name and date of birth
• Email address and mobile number
• Residential address
• Your preferred username and password (stored in encrypted form)

2.2 Financial Transaction Information

When you make deposits and withdrawals using Bangladesh's mobile banking services — bKash, Nagad, and Rocket — we record the following information:

• Transaction amount and date
• Name of the payment method used (bKash / Nagad / Rocket)
• Transaction reference number
• Status of successful or failed transactions

Important: We never collect or store your mobile banking PIN or password.

2.3 Technical Information

The following technical information is automatically collected while you use our platform:

• IP address and device type
• Browser name and version
• Operating system
• Login and logout time and date
• Navigation patterns within the platform (cookie and session data)

bd36 uses your information only for defined purposes and within the scope described in this policy. The purposes for which we use information are:

3.1 Account Management & Security

Your registration information is used to verify your account identity and prevent unauthorized access. This is essential for keeping your deposited funds and winnings safe.

3.2 Processing Transactions

Financial information is used to correctly process your deposits and withdrawals via bKash, Nagad, and Rocket. Once a transaction is completed successfully, an instant confirmation message is sent to you.

3.3 Improving Customer Service

We analyze your preferences and usage patterns to make your experience smoother and more personalized. This allows our live chat support team to assist you more quickly and effectively.

3.4 Ensuring Responsible Gaming

We monitor your gaming activity information so that timely support can be provided if any user is at risk of excessive gaming. Responsible gaming is a core commitment of ours.

3.5 Technical Development & Bug Fixes

We use technical information to identify platform errors and ensure server security. This helps maintain the overall quality of the platform.

bd36 generally does not share your personal information with third parties. However, information may be shared in the following limited circumstances and under strict rules:

4.1 Payment Processors

To process transactions via bKash, Nagad, and Rocket, only the necessary transaction-related information is shared with the respective mobile financial service provider. This sharing is strictly limited to completing the transaction.

4.2 Technology & Security Partners

We use services from trusted technology companies to ensure the security and functionality of the platform. These partners are contractually bound to maintain the confidentiality of information.

4.3 Legal Obligations

If a legal authority issues a valid order or directive, it is our legal responsibility to provide the relevant information. In such cases, we provide only the specific information requested.

Cookies and similar technologies are used to improve your experience on the bd36 platform. Cookies are small text files stored in your browser that help remember information about your visit.

5.1 Essential Cookies

These cookies are essential for the platform to function properly. They are used to maintain login sessions, save form information, and verify security. Disabling these cookies may affect the core functionality of the site.

5.2 Performance Cookies

These cookies are used to identify which pages you use most, how long you stay, and any errors that occur. This information is collected completely anonymously and is used to improve the quality of the platform.

5.3 Preference Cookies

Preference cookies are used to remember your language preference, theme setting, or other customizations. This means your preferred experience is automatically ready the next time you visit.

You can disable or delete cookies at any time by going to your browser settings. However, disabling certain cookies may make it harder to use specific features of the platform.

bd36 has adopted industry-standard technical and organizational measures to protect your information. These measures prevent unauthorized access, damage, or misuse.

We regularly review and update our security measures. However, since 100% security on the internet cannot be guaranteed, we always advise you to use a strong password.

bd36 retains your information only for as long as necessary. While your account is active, your information is retained to provide the service.

7.1 Active Account Information

Profile information, transaction history, and gaming activity records are retained for as long as your account remains active. This information is needed for your account history and dispute resolution.

7.2 Inactive or Closed Accounts

If an account is closed or inactive for an extended period, financial transaction records may be retained for a specific period in accordance with regulatory requirements. After that, the information is securely deleted.

7.3 Technical Log Files

System logs and security event records are generally retained for a limited period and then automatically deleted.

You have full rights over your own information on bd36. You can exercise the following rights at any time:

8.1 Right to Access Information

You have the right to know what information we have stored about you. Contacting the support team will get you a summary of your stored information.

8.2 Right to Correct Information

If there is any incorrect or incomplete information in your profile, you can contact us to have it corrected. Accurate information is also important for the security of your account.

8.3 Right to Delete Information

In certain circumstances you may request that your information be deleted. However, it may not be possible to delete all information, as there is an obligation to retain records of transactions and information required to fulfill legal responsibilities.

8.4 Right to Opt Out of Marketing Communications

If you do not wish to receive our promotional messages, you can opt out at any time through support. This will have no effect on the functionality of your account.

The bd36 platform is for users aged 21 and above only. We do not knowingly collect any personal information from minors.

If we become aware that a person under the age of 21 has created an account, that account will be immediately closed and all associated information will be deleted. If you become aware that a minor is using our platform, please notify our support team immediately.

This privacy policy may be updated from time to time due to business requirements, technological changes, or legal requirements.

10.1 Notice of Changes

We will notify you of any significant changes via email or an in-platform notification. For minor editorial changes, updating the page is considered sufficient.

10.2 Continued Use After Changes

If you continue to use bd36 after the updated policy is published, it will be assumed that you have consented to the new policy. If you do not agree to the changes, you have the right to close your account.